Frequently Asked Questions

• How many batches can I track?

  If you've signed up for a free plan, you can track up to five batches through to completion. We also have a plan to track up to ten batches or if you want all the bells and whistles, you can sign up for our unlimited plan. Learn more.

• Do you offer a free plan?

  Heck yeah! The free account is totally free-- year after year. We just limit them to five active batches. Free accounts are 100% free and will always remain that way. Our hope is that as your production increases, you'll find our software to be an essential part of your winemaking process and you'll want to upgrade to a paid account.

• Can I cancel at any time?

  Of course. If you think we aren't living up to our promise, or our tools aren't helping you solve your winemaking problems, then by all means stop sending us your hard earned money and close your account. We make it easy for you. Just a couple of mouse clicks can confirm your intent. No phone calls are necessary. We offer a straightforward cancellation process.

• What are the system requirements to use this service?

  All you need is any PC or Apple computer running any modern Web browser. Internet Explorer, Firefox, Safari or Chrome will all do the job. We'll even help you determine if your system will work with us or not just by visiting our site. We wouldn't let you get this far if it wouldn't work.